🚨 Due to the nature of our products, our return and exchange policy is strict to maintain hygiene and health standards.

1. Eligible Exchange Cases

  • If the product has a clear manufacturing defect.
  • If the wrong product was sent.
  • Unopened and unused products within 3 days of receipt.

2. Exchange Conditions

  • The product must be unused, in its original packaging, and with all accessories.
  • Customers bear shipping costs in cases where the exchange is not due to product defects.

3. Non-Eligible Cases

  • ❌ Due to hygiene reasons, underwear items cannot be returned or exchanged.
  • ❌ Used items or items with removed branding tags are not accepted.